Welcome to the Brabora FAQs page! We’ve compiled the most common questions to make your shopping experience easier.
1. Why are your postage stamps priced differently from standard retail locations?
We source our postage stamps through established commercial channels, including surplus inventory from businesses and organizations. By operating online and managing inventory efficiently, we are able to offer competitive pricing to our customers while maintaining quality and authenticity.
2. Are your postage stamps authentic?
Yes. All postage stamps offered on our website are genuine and intended for standard mailing use. Each order is reviewed before fulfillment, and we offer a money-back guarantee if an item does not meet our stated description.
3. How long will it take to receive my stamps?
Orders are typically processed within 1–2 business days. Once shipped, delivery times vary by location and carrier and are estimated in business days, excluding weekends and holidays.
4. How can I track my order?
Once your order ships, you’ll receive a tracking number via email. You can use it to track your package until it arrives at your doorstep.
5. What is your return & exchange policy?
Yes. We accept returns within 30 days of delivery. Items must be returned in their original, unused condition. Once approved, a full refund will be issued. Please refer to our Terms & Conditions for additional details. Please contact us at support@brabora.shop
6. Do you offer refunds?
Yes. After receiving and inspecting your returned item, we will process a refund back to your original payment method within 7 business days.
7. How can I contact customer service?
You can reach us via:
Email:support@brabora.shop
Business Address: 2901 S Capital of Texas Hwy, Austin, TX 78746, USA
8. Can I change or cancel my order?
Orders can be changed or canceled within 24 hours of purchase. Please contact us immediately at support@brabora.shop with your order number.
