FAQs
Welcome to the Brabora FAQs page! We’ve compiled the most common questions to make your shopping experience easier.
1. What products does Brabora sell?
We specialize in men’s fashion apparel including shirts, T-shirts, jackets, coats, hoodies, and casual wear. Our goal is to provide stylish, comfortable, and affordable clothing for everyday use.
2. Do you offer international shipping?
Yes! We ship worldwide. Shipping rates and delivery times vary by location and will be displayed at checkout.
3. How long does shipping take?
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USA Orders: 5–8 business days
4. How can I track my order?
Once your order ships, you’ll receive a tracking number via email. You can use it to track your package until it arrives at your doorstep.
5. What is your return & exchange policy?
We accept returns or exchanges within 30 days of delivery, provided items are unworn, unwashed, and in original condition. Please contact us at info@brabora.shop to initiate a return.
6. Do you offer refunds?
Yes. After receiving and inspecting your returned item, we will process a refund back to your original payment method within 5–7 business days.
7. How can I contact customer service?
You can reach us via:
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Email: info@brabora.shop
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Phone: +1 212 727 7325
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Address: 253 W 16th St, New York, NY 10011, USA
8. What sizes do you carry?
Most of our products are available in a wide range of sizes, from M to 5XL, depending on the item. Each product page includes a size chart for accurate measurements.
9. Are your products true to size?
Yes, but since fit may vary by style, we recommend checking the size chart on each product page before ordering.
10. Can I change or cancel my order?
Orders can be changed or canceled within 24 hours of purchase. Please contact us immediately at info@brabora.shop with your order number.